download the new version for android FinePrint 11.41

Total revision is around 13K (same as last year) from 389 non-staff members, with 93% review rate and 99% approval rate (compared to 90% and 99% last year) from a total of 118 non-staff reviewers.įrom year to date, the Social Support contributors have sent a total of 825 responses (compared to 908 last year) and interacted with 1345 conversations. On the localization side, the number is overall pretty normal. In total, we’ve got 29 non-staff reviewers this year. Our review rate this year is 80%, while our approval rate is 96%, compared to 73% and 95% in 2022). In total, we’ve got a total of 1953 revisions (11.85% increase from last year) from 133 non staff members. We see an increase over different metrics on KB contribution this year, though. On a typical month, our average contributors on the forum excluding OP is around 200 (compared to 240 last year). We also see a drop in our solved rate, 10% this year compared to 14% last year. We also see a downturn in our answer rate within 72 hours, 71% compared to 75% last year. This is a 6.67% down turn from last year.

In the forum, we’ve seen an average of 2800 questions per month this year. This is far from bad, though, as this is our lowest yearly drop since 2018.

We’ve been in a consistent pageview number drop since 2018, and this time around, we’re down 9% from last year.

It’s a lot, so let’s dive in!įrom Jan 1st to the end of November, we’ve got a total of 250+ million pageviews on SUMO. As we’re inching closer towards 2024, I’d like to take a step back to reflect on what we’ve accomplished in 2023.

Download the new version for android FinePrint 11.41